Pudong Shangri-La, Shanghai

Had a wonderful stay at the Pudong Shangri-La, we were made to feel very welcome when we arrived. We stayed on the Horizon club floors which had access to the Lounge and other facilities. The hotel rooms were clean and spacious, and there were good options for breakfast with asian and western cuisine available. Special thanks to Kenny and others from the Horizon lounge concierge service, helping out with all sorts of request, especially booking places and activities, which needed a local Chinese number to use for reservation. Would definitely visit again. The hotel is in a good location with easy access to a lot of the main tourist sites and the metro isn’t too far which cater for both line 2 and line 14.

The hotel is great. This is the first hotel where I could not find any faults with the room and the bathroom. They thought about everything! The attention to detail is amazing. For eg; I always complain about not having enough hooks to hang towels; not in this hotel. I always gripe about not having enough space to lay out the toiletries; not in this hotel. They even have a small shelf over the toilet paper holder to place your phone or whatever. I always gripe about having a bath tub without a glass enclosure or curtain which leads to water going everywhere; not here. They have a bath tub and a separate shower. So no problem with water running everywhere. They even have small holder in the closet to put your ties! Talk about attention to detail! The hotel is in a great location within a few steps to the TV tower and other attractions. It is also an easy walk across to the “bund” on the other side of the river from here (more on the bund in another post). There are also two shopping malls just a few steps away for your shopping needs. The metro is also a very short 5 mins walk which takes you to from/to airport. Line 2 is a direct route from airport to Lujiazui area where the hotel is located. Most of the metro stations have elevators and escalators so it’s very convenient even if you have large luggage. The fare is 8 Yuan per person; unbelievable cheap and the trip takes about 35mins (more on the metro in another post). The staff at the hotel were great and always greeted me every time I walked by the lobby and in the elevator and very helpful. Even though not everyone spoke English, most of them knew some basic English to help you with your needs. However, for more detailed or complex discussions, you most probably have to look for someone who is fluent in English. But there’s always someone around. The place is very clean and well maintained except the carpets in the rooms may need to be replaced. They were not bad but looked worn out.

- great location; - helpful staffs; - quick check in and out, beautiful lobby and Christams decroration along the drive way;; - bed is comfy

Very well maintained and high quality hotel，the stuffs were very helpful and friendly. The view is magnificent. I will come back again!

My room was in 22th floor, the view was incredible , facility in the room was so nice, but the furniture was vintage and classic, I loved it, also the location amazing,I would like to mention and thank the staff “ Kane, Carlos, syndi” they were so kind and helpful